Welcome to AussieHost
AussieHost is Australia’s Customer Service Standard and is committed to providing staff in all service sectors with superior customer service skills and knowledge to maximize customer opportunities. Our programmes teach valuable skills and provide individuals with a range of practical, well proven tools, and they encourage team building too. It’s nothing less than you’d expect from an internationally recognised, long standing training provider.
Our client list is impressive. We train staff at every level from senior management to front-of-house, from customer relations managers to sales agents in all service sectors for example; retail, tourism and hospitality as well as a huge range of professional practices such as accountants, lawyers and shire councils to name a few.
With AussieHost training, your people will improve their knowledge and confidence, building long-lasting relationships with customers, adding value and increasing your profitability. Whether we are talking face to face communication, over the phone or whatever other ways in which your people and your customers interact, we mix up a powerful combination of knowledge, skills and motivation.
Our range of AussieHost workshops helps participants develop positive attitudes to service, improve the way they relate to customers, exceed customer expectations and create a first-class experience for their customers.
AussieHost has the resources and experience to deliver the very best Customer Service Training in Australasia. Our sister training company KiwiHost, and high quality strategic partnerships with for example; Australian Retailers Association, Tourism Industry Councils, Industry Associations, Regional promotion organisations, Tafes, BECs, and our nationwide network of qualified training providers ensure you are in good company.
We can confidently say that we’re making the right impression, are your staff?